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Pay up arrears by Oct 1, 2021 or face disconnection – W&SD Director

Pay up arrears by Oct 1, 2021 or face disconnection – W&SD Director

Customers of the VI Water and Sewerage Department (W&SD) are being encouraged to settle outstanding arrears by October 1, 2021, to avoid the disconnection of their services.

The reminder came from Director of the department Mrs Perline Scatliffe-Leonard who said that the department continues to work in COVID-19 and that it is necessary that various services are reinstated that would allow the department to cover its expenses.

“To this end, customers are advised that effective 1st October, 2021 the disconnection and reconnection services of the Water and Sewerage Department will resume,” she. said.

Mrs Perline Scatliffe-Leonard further indicated, “All accounts are considered past due and delinquent after 30 days, from the bill date, and are subject to having service discontinued.”

The department through the government had offered a Free-Water period that was extended from March to June 2020.


Disconnections to resume for all amounts due


The Director stated that disconnection will be executed for all amounts due, for water usage and sewerage services up to August 31. “Any service disconnected for non-payment will remain disconnected until all delinquent amounts, as well as a $20.00 reconnection fee, have been paid in full,” she said.

As such, customers are being urged to settle an account if a payment was not made to the department in over two months.

Mrs Scatliffe-Leonard further expressed appreciation to the Government of the VI for its foresight during the COVID-19 pandemic, specifically for the Free-Water period that was extended from March to June 2020.

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